POS Deployer at PalmPay Limited

Full Time
Lagos, Nigeria
Posted 2 months ago

PalmPay is an Africa-focused fintech firm, launched in 2019. PalmPay is a mobile payments platform that offers a number of financial services.

We are recruiting to fill the position below:

Job Title: POS Deployer

Location: Lagos, Nigeria
Job Type: Full-time
Level: Mid Level

Job Description

  • Batching and Initialization of the NEW POS
  • Collation of forms in accordance with the total number of devices deployed.
  • Helping Agents / Merchants on POS issue resolution.
  • POS deployment to walk -in Customers / Agents.
  • Analysis of users requirements and development of functional specifications for better results.
  • Handle support operational functions for POS machines.
  • Attends to Pre-sale,  Sales and Post- Sales (After Sales) enquiry and resolutions.
  • Diplomatically help de-escalate issues particularly aggrieved Walk-in clients whose transactions are not completed or pending.
  • Helps in escalating erroneous transfer complaints to Customer Service.
  • Contributes to the Overall Brand awareness of the company through credible actions and brand presence.

Requirements

  • Graduates (with HND / Bachelor’s Degree in Computer Science or science or any other related Subject) and 1-3 years’ post-NYSC experience
  • Must have previous experience working as a POS Configuration and Deployment officer
  • Computer Literate (ability to perform basic tasks using MS Excel ,Word etc)
  • Must be able to interface with educated and uneducated merchants
  • Knowledge of data analysis / Power BI to analyze merchant’s data
  • Knowledge of Terminal Management System
  • Can reason and work independently, or in a team (with little or no supervision)
  • Internet Literate (ability to effectively use the Internet through a Web Browser)
  • Able to communicate effectively in English language (written and oral)
  • Must be familiar with the use of Terminal management System.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Features

Job CategoryRisk/Credit/Finance/Insurance/Investment

Apply Online