Digital Channels Support Officer at First Bank

Full Time
Posted 8 months ago
  • Job Identification 362
  • Posting Date 11/09/2021, 02:24 PM
  • Apply Before 11/16/2021, 02:24 PM
  • Locations:  HEAD OFFICE, LAGOS, HEAD OFFICE, LAGOS, NG

JOB DESCRIPTION

  1. Review onboarding documents and implement on the required platforms
  2. Resolve all firstmobile/Firstmonie/USSD/online banking profile management issues
  3. Token management and dispatch
  4. Escalate issues requiring higher level of support
  5. Merchant and corporate profile admin support on digital channels
  6. Digital channel and ATM monitoring

Education:

Minimum Education: First level degree  in any discipline experience

At least 2 years of experience and willingness to learn are key recruitment criteria. Aptitude for web applications is an advantage.

APPLY HERE

Job Features

Job CategoryBank

Apply Online