JOB TITLE: Customer Service Supervisor
JOB LOCATION: Lekki Phase I, Lagos
Employment Type: Full-time
- Overseeing and assessing staff activities, and providing them with regular performance-related feedback.
- Strategizing and monitoring the daily activities of floor operations.
- Managing cashier coverage and customer flow to ensure proficient customer service.
- Investigating and solving customer service complaints.
- Assisting with the development and implementation of service policies, and explaining these to staff and customers.
- Maintaining documentation of sales activities.
- Performing additional duties where needed.
- Candidates should possess a Bachelor’s Degree with 2 – 4 years work experience.
HOW TO APPLY
Interested and qualified candidates should send their Applications to: firstname.lastname@example.org using the Job Title as the subject of the email.
Deadline: October 27, 2021
|Job Category||Customer Service|