Customer Service Supervisor At Ivy Scholars

Full Time
Lagos, Nigeria
Posted 3 months ago

JOB TITLE: Customer Service Supervisor

JOB LOCATION: Lekki Phase I, Lagos
Employment Type: Full-time

Responsibilities

  • Overseeing and assessing staff activities, and providing them with regular performance-related feedback.
  • Strategizing and monitoring the daily activities of floor operations.
  • Managing cashier coverage and customer flow to ensure proficient customer service.
  • Investigating and solving customer service complaints.
  • Assisting with the development and implementation of service policies, and explaining these to staff and customers.
  • Maintaining documentation of sales activities.
  • Performing additional duties where needed.

Requirements

  • Candidates should possess a Bachelor’s Degree with 2 – 4 years work experience.

Salary
N80,000 monthly.

HOW TO APPLY
Interested and qualified candidates should send their Applications to: resume@ivyscholars.com.ng using the Job Title as the subject of the email.

 Deadline: October 27, 2021

Job Features

Job CategoryCustomer Service

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