Customer Service Representative At Inguest Global Partners

Full Time
Nigeria
Posted 3 months ago

Inguest Global Partners Limited is a Professional Service Consulting Firm that provides services like Human Capital Management, Outsourcing, and Innovation Management with a vision to be Africa’s Foremost people consulting firm. This firm is currently located at 7 Mcneil Rd, Sabo yaba 100001, Lagos.

JOB TITLE: Customer Service Representative

JOB LOCATION: Nigeria
Employment Type: Full-time

JOB DETAILS:

  • Deliver prompt and professional solutions for customer inquiries via phone, email, online chat, etc.
  • Maintain documentation of customer inquiries and responses for future reference.
  • Direct or route customer calls to appropriate personnel for assistance.
  • Handle dissatisfied customers politely and professionally.
  • Track and follow up on all customer request promptly.
  • Maintain broad knowledge of all company products, services, and promotions.
  • Identify and implement new process plans to improve customer support service.
  • Manage a large volume of customer calls in a friendly and courteous manner.
  • Provide exceptional customer service.
  • Greet and address customers in a friendly and respectful way.

Experience, Qualification and Required Skills

  • Minimum of HND / B.Sc Degree from a reputable institution.
  • Must have completed NYSC.
  • Not more than 28 years.
  • The candidate must be very smart.
  • Excellent communication skills (both written & oral).
  • Good interpersonal skills.
  • Professional, able to maintain confidentiality and ethical behavior.

Salary
N85,000 monthly (gross).

Other Benefits:

  • HMO, Pension, 13th Month, and Annual Leave Allowance.

HOW TO APPLY
Interested and qualified candidates should send their updated Curriculum Vitae (CV) to: jobs@igpl.com.ng using “Customer Service Representative” as the subject of the email.

 Deadline: October 31, 2021

Job Features

Job CategoryCustomer Service

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